Privacy Policy:

Information We Gather

  • IP addresses
  • User account information, when applicable
  • Site visitation statistics, including page views and browsing habits
  • Browser types and capabilities
  • Search queries within our site
  • Any information voluntarily submitted via contact forms, landing pages, or promotional activities

Use of Information

The information we collect is used to enhance the visitor experience on our website. Hair Extension Lab LLC does not share this information with external parties except as described here. We utilize Google Analytics for comprehensive site traffic analysis to continually improve our website for our users.

Access to Information

Access to personal information is strictly limited to Hair Extension Lab LLC employees who need it to perform their job functions. Certain information may be shared with our web service providers for the purpose of improving site functionality, but it does not include sensitive personal details. No third parties have access to private information like appointment bookings or gift card transactions stored on our website.

Security Measures

To protect your personal information, Hair Extension Lab LLC employs secure login processes and encrypts user accounts. We are committed to preventing unauthorized access to personal information.


Our website uses cookies to personalize and improve the user experience. While users can disable cookies in their browser settings, we recommend allowing them for the best site experience. Third-party advertisers on our site may also use cookies for tracking.

Terms of Use:

Gift Card Terms & Conditions

  • Unused value remains on the gift card and is not redeemable for cash.
  • Must be presented at checkout to be valid.
  • Hair Extension Lab LLC is not liable for lost, stolen, or damaged cards or unauthorized use.
  • Cards are non-refundable, non-transferable, and have no implied warranties.
  • Gift cards activate upon purchase and expire 18 months from the date of purchase.

Online Gift Certificate Purchasing Terms & Conditions

Purchases, use, and redemption of Hair Extension Lab LLC’s online gift certificates are subject to these Terms & Conditions. For inquiries, please contact us directly.


  • Only redeemable at Hair Extension Lab LLC for services or products offered.
  • Non-redeemable for cash or cash refunds.

Cancellation & Expiration

  • Hair Extension Lab LLC reserves the right to invalidate certificates for repudiated payments.
  • Rights to invalidate or dishonor certificates if fraudulently obtained or used.
  • Reminder services for upcoming expirations may be provided.


  • Terms & Conditions are subject to change without notice.
  • Hair Extension Lab LLC is not responsible for non-delivery of emailed certificates due to technical issues.
  • Governed by [Your State] law, without reference to conflict of laws principles.

This policy is designed to inform and protect our clients and visitors, emphasizing our commitment to privacy and secure online experiences


Hair Extension Lab, and specifically Kellen, is the best place to go for hair extensions. I have been a loyal customer of Kellen's for over 10 years, and have never been disappointed in his work. Kellen is an amazing extension artist, and truly knows how to transform your hair.

He uses only the best quality hair extensions, specifically Great Lengths, which are flawless and look incredibly natural. As someone with thin, fine hair, Kellen has always been able to give me the volume and fullness I used to have in my younger years. I am now in my 60s, and thanks to Kellen, I feel confident and beautiful again.

I highly recommend Hair Extension Lab and Kellen to anyone looking for high-quality hair extensions. His attention to detail and expertise in hair extensions make him the best in the business.

C Clark

Kellen is a genius! He spends so much time making sure the hair is perfectly matched to your color. Mine blends in perfectly, it’s like it was colored specifically for me! The hair is soft and moves with you. The whole experience was enjoyable! He’s friendly and easy to talk to and his work is professional. These are my first extensions and I’ll only be using Kellen from now on! ❤️

Meagan Dowell

I had my first appointment at the hair extension lab today and I’m Completely obsessed. My hair has never looked this good. After having 2 kids my hair is thinner and more prone to breakage, Kellen color matched my hair PERFECTLY and was extremely knowledgeable about the entire process. I feel more confident than I ever have and will continue to get this service again and again. It was worth every penny I spent and more! Very very impressed and highly recommend Kellen for any extension service!

Rachael Welker

Since suffering from hair loss due to age related hormone changes, I’ve been getting extensions for the last 4 years. I’ve tried four different types of extensions and Great Lengths are by far my favorite. I was introduced to Kellen, who recently moved back to Kansas City, by my hair colorist. He works with clients in Chicago and New Jersey and is also a Great Lengths educator. Kellen was wonderful at listening to my needs and helped me make the right decisions on the thickness for the length I desired. The placement of the bonds feel super natural and blend in with my real hair perfectly. He has big city pricing, but it’s worth it since he’s such a perfectionist and made sure I was happy with the results. A bonus is it includes a haircut with his two month bond check up. Thanks Kellen for giving me the hair of my dreams!!

Lisa Choules

Kellen is fantastic! Up until a couple years ago I always had long hair. Due to some health issues I’ve had to have short hair until now … I can’t say enough of how great my long hair looks. Everyone keeps commenting how I got my hair back and how incredible it looks.

The product is amazing but even better is Kellen’s talent and precision in placing the extensions. I am addicted and will be keeping this up! Thank you for giving me my hair back and the pep in my step!

Nicole Fisher

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